We take data protection seriously

The protection of your privacy when processing personal data is an important concern for us. When you visit our website, our web servers store the IP of your Internet service provider, the website from which you visit us, the web pages you visit on our site and the date and duration of the visit as standard. This information is absolutely necessary for the technical transmission of the web pages and secure server operation. A personalized evaluation of this data does not take place.

If you send us data via contact form, this data will be stored on our servers in the course of data backup. Your data will only be used by us to process your request. Your data will be treated strictly confidential. Your data will not be passed on to third parties.

Person responsible

REMA TIP TOP AG
Gruber street 65
85586 Poing, Germany
Head office: Phone +49 8121 707-10 100
E-mail: info@tiptop.de

Personal data

Personal data is data about your person. This includes your name, address and email address. You also do not have to disclose any personal data in order to visit our website. In some cases, we need your name and address as well as other information in order to provide you with the requested service.

The same applies in the event that we supply you with information material on request or when we answer your inquiries. In these cases, we will always point this out to you. In addition, we only store the data that you have transmitted to us automatically or voluntarily.

The same applies in the event that we supply you with information material on request or when we answer your inquiries. In these cases, we will always point this out to you. In addition, we only store the data that you have transmitted to us automatically or voluntarily.

Contact

When contacting us (e.g. by contact form, e-mail, telephone or via social media), the information of the inquiring persons is processed to the extent necessary to respond to the contact requests and any requested measures.

The response to contact requests in the context of contractual or pre-contractual relationships is made in order to fulfill our contractual obligations or to respond to (pre)contractual inquiries and otherwise on the basis of legitimate interests in responding to the inquiries.

• Types of data processed: inventory data (e.g. names, addresses), contact data (e.g. e-mail, telephone numbers), content data (e.g. entries in online forms).
• Affected persons: Communication partners.
• Purposes of processing: contact requests and communication.
• Legal basis: Contract fulfillment and pre-contractual requests (Art. 6 para. 1 lit. b. DSGVO), Legitimate Interests (Art. 6 para. 1 lit. f. DSGVO).

Automatically stored data

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

• Date and time of the request
• Name of the requested file
• Page from which the file was requested
• Access status (file transferred, file not found, etc.)
• Web browser and operating system used
• Complete IP address of the requesting computer
• Data volume transferred

This data is not merged with other data sources. The processing is carried out in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of our legitimate interest in improving the stability and functionality of our website.  

For reasons of technical security, in particular to defend against attempted attacks on our web server, this data is stored by us for a short period of time. It is not possible for us to draw conclusions about individual persons on the basis of this data. After seven days at the latest, the data is anonymized by shortening the IP address at domain level, so that it is no longer possible to establish a link to the individual user. The data is also processed in anonymized form for statistical purposes; it is not compared with other data or passed on to third parties, even in excerpts.

Google Tag Manager

We use the Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Tag Manager is a tool that helps us use tracking or statistical tools and other technologies on our website. The Google Tag Manager itself does not create user profiles, does not store cookies and does not perform any independent analyses. It only serves to manage and play out the tools integrated via it. However, Google Tag Manager collects your IP address, which may also be transferred to Google's parent company in the United States.

The use of Google Tag Manager is based on Art. 6 (1) lit. f DSGVO. The Website operator has a legitimate interest in a fast and uncomplicated integration and management of various tools on its website. Insofar as a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a DSGVO and 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) as defined by the TTDSG. The consent can be revoked at any time.

Google Analytics

This website uses functions of the web analytics service Google Analytics. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyze the behavior of website visitors. The website operator receives various usage data, such as page views, duration of visit, operating systems used and origin of the user. This data is assigned to the respective end device of the user. An assignment to a device ID does not take place.

Furthermore, we can use Google Analytics to track your mouse and scroll movements and clicks, among other things. Furthermore, Google Analytics uses various modeling approaches to augment the collected data sets and employs machine learning technologies in data analysis.

Google Analytics uses technologies that enable the recognition of the user for the purpose of analyzing user behavior (e.g. cookies or device fingerprinting). The information collected by Google about the use of this website is usually transferred to a Google server in the USA and stored there.

The use of this service is based on your consent according to Art. 6 para. 1 lit. a DSGVO and 25 para. 1 TTDSG. The consent can be revoked at any time. Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.

We use Google signals. When you visit our website, Google Analytics records, among other things, your Location, search history and YouTube history, and demographic data (visitor data). This data can be used for personalized advertising with the help of Google Signal. If you have a Google account, the visitor data from Google Signal is linked to your Google account and used for personalized advertising messages. The data is also used to create anonymized statistics on the user behavior of our users.

We have concluded a contract on order processing (AV) in accordance with Art. 28 DSGVO with the above-mentioned provider. This is a contract required by data protection law, which ensures that the provider only processes the personal data of our website visitors according to our instructions and in compliance with the GDPR.

This website uses the "e-commerce measurement" function of Google Analytics. With the help of e-commerce measurement, the website operator can analyze the purchasing behavior of website visitors to improve its online marketing campaigns. This involves recording information such as orders placed, average order values, shipping costs and the time from viewing to purchasing a product. This data can be summarized by Google under a transaction ID, which is assigned to the respective user or his device.

Nayoki CDN

We use the Content Delivery Network of Nayoki GmbH, Birkenleiten 41, 81543 Munich. The provider is Nayoki GmbH, Birkenleiten 41, 81543 Munich (hereinafter "Nayoki").

Nayoki CDN is a globally distributed content delivery network. Technically, the information transfer between your browser and our website is routed through the Content Delivery Network. This allows us to increase the worldwide accessibility and performance of our website.

The use of Nayoki CDN is based on our legitimate interest in providing our website as error-free and secure as possible (Art. 6 para. 1 lit. f DSGVO).

Cookies

When you visit our website, we may store information on your computer in the form of cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a string of characters by which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This enables the visited Internet pages and servers to distinguish the individual browser of the data subject from other Internet browsers that contain other cookies. A specific internet browser can be recognized and identified via the unique cookie ID.

Through the use of session cookies, the controller can provide the users of this website with a user-friendly service that would not be possible without the cookie setting. Without consent, we only use technically necessary cookies on the legal basis of legitimate interest pursuant to Art. 6 (1) lit. f DSGVO.

Security

We have taken technical and administrative security measures to protect your personal data against loss, destruction, manipulation and unauthorized access. All our employees and service providers working for us are bound by the applicable data protection laws.

Whenever we collect and process personal data, it is encrypted before it is transmitted. This means that your data cannot be misused by third parties. Our security measures are subject to a continuous improvement process and our data protection statements are constantly being revised. Please make sure that you have the latest version.

Data subject rights

You have a right to information, correction, deletion or restriction of the processing of your stored data at any time, a right to object to the processing as well as a right to data portability and to lodge a complaint in accordance with the requirements of data protection law.

Right to information:

You can request information from us as to whether and to what extent we process your data.

Right of rectification:

If we process your data that is incomplete or incorrect, you can request that we correct or complete it at any time.

Right of deletion:

You can demand that we delete your data if we process it unlawfully or if the processing disproportionately interferes with your legitimate interests of protection. Please note that there may be reasons that prevent immediate deletion, e.g. in the case of legally regulated retention obligations.

Irrespective of the exercise of your right to deletion, we will delete your data immediately and completely, insofar as there is no legal or statutory retention obligation to the contrary.

Right to restriction of processing

You may request us to restrict the processing of your data if

• You dispute the accuracy of the data for a period of time that allows us to verify the accuracy of the data.
• the processing of the data is unlawful, but you refuse erasure and request restriction of data use instead,
• we no longer need the data for the intended purpose, but you still need this data to assert or defend legal claims, or
• You have objected to the processing of the data.

Right to data portability:

You may request that we provide you with the data you have provided to us in a structured, commonly used and machine-readable format and that you may transfer this data to another controller without hindrance from us, provided that

• we process such data on the basis of consent given by you, which may be revoked, or for the performance of a contract between us, and
• this processing is carried out with the aid of automated procedures.

If technically feasible, you may request that we transfer your data directly to another data controller.

Right to object:

If we process your data for legitimate interest, you can object to this data processing at any time; this would also apply to profiling based on these provisions. We will then no longer process your data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims. You may object to the processing of your data for the purpose of direct marketing at any time without giving reasons.

Right of appeal:

If you are of the opinion that we are violating German or European data protection law in the processing of your data, please contact us so that we can clarify any questions. Of course, you also have the right to contact the supervisory authority responsible for you, the respective state office for data protection supervision.

If you wish to exercise any of the aforementioned rights against us, please contact our data protection officer. In case of doubt, we may request additional information to confirm your identity.

Changes to this privacy policy

We reserve the right to change our privacy policy if necessary due to new technologies. Please make sure that you have the latest version. If fundamental changes are made to this privacy policy, we will announce them on our website.

All interested parties and visitors to our website can contact us regarding data protection issues at:

Herrn Bernhard Brunner
Projekt 29 GmbH & Co. KG
Ostengasse 14
93047 Regensburg
Phone:  0941 2986930
Fax:  0941 29869316
E-Mail: anfragen@projekt29.de
Internet: www.projekt29.de